What do you do when you have an important customer who is experiencing serious issues with your software -- issues so serious that they can't successfully use the product? I'm not talking about customers who need a little hand-holding and training. Customer Support can handle them. I'm talking about situations »
My answer, originally published on Quora. Q: What level of coding experience should a good product manager have? My Answer Caveat: I'm assuming we are talking about software products. In THEORY, actual coding experience should be irrelevant to the hiring decision of a product manager. As Steve said, a product »
Below is an online Q&A from a presentation I gave on Agile Product Management. Just wanted to share…. Q: How do you deal with a management team that is entrenched in the Waterfall method and a development team that is Agile from a roadmap and planning perspective? Sue »
We Product Manager sometimes can't understand why the product bugs we complain about so vociferously take so long for Engineering to fix. Well, here is the developer's point of view when faced with a nasty bug. It's an extremely well-written guest post by an engineer who is a fan of »
Today we have a guest post from Scott Sehlhorst, product management consultant extraordinaire and author of the tasty-good Tyner Blain blog. Although he is contributing this "Cranky Test for Agile Product Managers," Scott may be genetically incapable of true crankiness. One of his co-workers once accused him of having excess »
I received an email from a reader regarding this blog's recent guest post, The 7 Types of Engineers. To Whom I May Concern, I have attached a picture of the real Veteran Engineer that works with me. I saw your post, the description of Mike, and bought the mug for »
I am a big fan of anything that will get quality, innovative, market-killing products out the door more quickly. Sincerely. I would even trade in my extensive work wardrobe of jeans for a pile of business suits if it would improve product quality. I would even stop swearing if it »
I am on vacation, but posting in my stead is a WICKED AWESOME guest blogger: an extremely talented writer/product manager/mom with the nom de plume "Another PM." Her post is below, and it is so good and so TRUE... The Identification, Care and Feeding of Engineers on Your »
Dear Release Manager, I appreciate that you're trying to do this Agile Scrum thing by the book. And that it isn't easy. Because before this Scrum tsunami came crashing down, you mainly tracked the progression of different release documents (Is the PRD done? Check. Is the Functional Spec done? Check. »