What do you do when you have an important customer who is experiencing serious issues with your software -- issues so serious that they can't successfully use the product? I'm not talking about customers who need a little hand-holding and…
Development
A collection of 9 posts
Quora: What level of coding experience should a good product manager have?
My answer, originally published on Quora. Q: What level of coding experience should a good product manager have? My Answer Caveat: I'm assuming we are talking about software products. In THEORY, actual coding experience should be irrelevant to the hiring…
Q&A About Agile Product Management
Below is an online Q&A from a presentation I gave on Agile Product Management. Just wanted to share…. Q: How do you deal with a management team that is entrenched in the Waterfall method and a development team…
Guest Post: The Five Stages of Debugging
We Product Manager sometimes can't understand why the product bugs we complain about so vociferously take so long for Engineering to fix. Well, here is the developer's point of view when faced with a nasty bug. It's an extremely well-written…
Guest Post: The Cranky Test for Agile Product Managers
Today we have a guest post from Scott Sehlhorst, product management consultant extraordinaire and author of the tasty-good Tyner Blain blog. Although he is contributing this "Cranky Test for Agile Product Managers," Scott may be genetically incapable of…