Privacy Policy & Terms of Use

This Privacy and Disclosure Policy governs the manner in which Susan Raisty and Sure Product Consulting, Inc. collect, use, maintain and disclose information collected from users (each, a "User") of the http://sueraisty.com, http://crankypm.com, and http://sureproductconsulting.com websites ("Sites"). This privacy policy applies to the Site and all products and services offered by Susan Raisty and Sure Product Consulting, Inc.

Copyright Ownership

All posts are copyrighted by Sue Raisty and Sure Product Consulting, Inc., the owners of this blog. You may not reproduce posts in part or in whole, in any format, without express permission.

Amazon Associates

Susan Raisty/Sure Product Consulting, Inc. is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.

Other Affiliate Programs

While we only recommend products and services that we truly like, assume that I am receiving an affiliate commission for anything I recommend.

Privacy Policy

Personal identification information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site.. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Susan Raisty and Sure Product Consulting, Inc. may collect and use Users personal information for the following purposes:

  • To improve our Site We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Claims of Copyright Infringement

DMCA Notices

Sue Raisty / Sure Product Consulting, Inc. respects the intellectual property rights of others, and we ask our users to do the same. Sue Raisty / Sure Product Consulting, Inc. may, in its sole discretion, suspend the access or terminate the accounts of users who violate others' intellectual property rights.

If you believe that your work has been copied in a way that constitutes infringement on Sue Raisty / Sure Product Consulting, Inc. websites, please provide the following information to Sue Raisty / Sure Product Consulting, Inc.'s Copyright Agent.

Contact Sue Raisty / Sure Product Consulting, Inc.:

The Copyright Agent for notice of claims of copyright infringement on or relating to this website ("Notifications") can be reached either by sending an e-mail to [email protected] or by sending a letter via U.S. Mail to: Sure Product Consulting, Inc., 190 Los Gatos Saratoga Road, Suite 190, Los Gatos, CA 95032, USA, Attn: General Counsel.

Submission of Notification:

To be effective, the Notification must include the following:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed ("Complaining Party");

  2. Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Sue Raisty / Sure Product Consulting, Inc. to locate the material;

  4. Information reasonably sufficient to permit Sue Raisty / Sure Product Consulting, Inc. to contact the Complaining Party, such as an address, telephone number, and if available, an electronic mail address at which the complaining party may be contacted;

  5. A statement that the Complaining Party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the Complaining Party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Receipt of Notification:

Upon receipt of the written Notification containing the information as outlined in 1 through 6:

  1. Sue Raisty / Sure Product Consulting, Inc. will remove or disable access to the material that is alleged to be infringing;

  2. Sue Raisty / Sure Product Consulting, Inc. will forward the written notification to such alleged infringer (the "Alleged Infringer");

  3. Sue Raisty / Sure Product Consulting, Inc. will take reasonable steps to promptly notify the Alleged Infringer that it has removed or disabled access to the material.

Counter Notification:

An Alleged Infringer may submit a Counter Notification to contest the claim of alleged infringement. To be effective, a Counter Notification must be a written communication provided to the Copyright Agent of Sue Raisty / Sure Product Consulting, Inc. that includes substantially the following:

  1. A physical or electronic signature of the Alleged Infringer;

  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;

  3. A statement under penalty of perjury that the Alleged Infringer has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;

  4. The Alleged Infringer's name, address, and telephone number, and a statement that the Alleged Infringer consents to the jurisdiction of Federal District Court for the judicial district in which the Alleged Infringer's address is located, or if the Alleged Infringer's address is outside of the United States, for any judicial district in which Sue Raisty / Sure Product Consulting, Inc. may be found, and that the Alleged Infringer will accept service of process from the person who provided notification or an agent of such person.

Receipt of Counter Notification:

Upon receipt of a Counter Notification containing the information as outlined in 1 through 4 above:

  1. Sue Raisty / Sure Product Consulting, Inc. will promptly provide the Complaining Party with a copy of the Counter Notification;

  2. Sue Raisty / Sure Product Consulting, Inc. will inform the Complaining Party that it will replace the removed material or cease disabling access to it within ten (10) business days;

  3. Sue Raisty / Sure Product Consulting, Inc. will replace the removed material or cease disabling access to the material within ten (10) to fourteen (14) business days following receipt of the Counter Notification, provided our Copyright Agent has not received notice from the Complaining Party that an action has been filed seeking a court order to restrain Alleged Infringer from engaging in infringing activity relating to the material on the network or system of Sue Raisty / Sure Product Consulting, Inc.

Changes to this Privacy Policy & Terms of Use

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Sure Product Consulting
http://sureproductconsulting.com
Sue Raisty
[email protected]

This document was last updated on April 30, 2015

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